Delivery Information

Delivery Information

Same Day Shipping

Orders received by 11am are dispatched on the same day (excluding weekends and public holidays). Our pickers and packers work right up until the dispatch time, so if your order is received after 11am but before our orders are picked up at 3:30pm, there's a good chance we will be able to include it with that days dispatch, however we cannot guarantee it. If your order misses our dispatch it will be dispatched on the following business day. If you require urgent delivery please give us a call and we will do our best to accommodate you.

Delivery Times

Please note that all quoted delivery times are provided as a guide only. A longer delivery time may be more applicable for some regional addresses or addresses outside the express post network. Majority of express parcels in the network take one working day to arrive, however, it may take up to three days, so please allow for this.

Shipping Costs

To ensure that your shopping experience with us is enjoyable and hassle free we have endeavored to make the shipping process as efficient as possible.

We deliver Australia wide using Australia Post eParcel for a flat rate delivery charge of $8.95. Express Post is also available at additional cost for orders within Australia.

To calculate the Express Post cost, add the item to your shopping cart, enter your postal code in the field provided and select the shipping method.

Signature on Delivery

A signature is required on delivery of all parcels. If no one is at the delivery address to sign for the parcel, Australia Post will leave a calling card for you to pick up your parcel from your local Post Office. A shipping email containing a tracking number is sent to your email address when your order has been shipped. You can track your parcel via the Australia Post website using the tracking number provided.

International Orders

Yes, we are happy to ship internationally, however due to the number of fraudulent international transactions using credit cards, we can only accept PayPal payments for some international destinations. To calculate international shipping costs please use our shipping calculator on the cart page.

If you have any shipping or delivery queries please do not hesitate to contact us.

Delivery Times

Please note that all quoted delivery times are provided as a guide only. A longer delivery time may be more applicable for some regional addresses or addresses outside the express post network.

Return Policy

Please see our Terms and Conditions.

If you have any queries please do not hesitate to contact us.

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